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Product Q&A

Product Q&A

ProducT Forum Details
Title Returns & Exchanges
Posted by OSS (ip:)
Date 2019-03-12 14:58:13




SHOPPERS IN WORLDWIDE :

Free Delivery over USD100$


US, CANADA : 3~4days


AUSTRALIA : 3~4days


EU : 3~5days


ASEAN : 3~5days


CENTRAL, SOUTH AMERICA : 3~5days


AFRICA : 4~6days



Returns &Exchanges Policy


When you retrun, Goods must be returned "as new" with original tags and original packaging.


1.If you want to return or exchange, please send e-mail with information below

   ossbike@naver.com

   1) name, mobile number

   2) returned item name, exchange items name, size


2.After sending e-mail, please send address below

   OSSBIKE

   2F, Shinam-ro 145, Busanjin-Gu, Busan, KOREA


3. Shipping fee

   1) Exchange Size-We pay shipping fee for exchange item

                                 You pay for return shipping fee

   2) Return-You will get refund exclude shipping fee USD 30$


4. Faulty Goods

    Ossbikewear is produced by own factory in Korea with high quality

    Unfortunately it could occur on rare case.

    If you think faulty, please contact us at ossbike@naver.com

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